Terms and Conditions

Effective Date: December 18, 2025

These Terms and Conditions govern the use of the Adam&Sam Brothers Repair website and services. By accessing our website or requesting services, you agree to be bound by these terms.

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Services

Adam&Sam Brothers Repair provides HVAC services, appliance repair, and related home services to residential customers in the State of Washington. All services are subject to availability, scheduling, and technician assessment.

Service estimates are provided based on the information available at the time and may change if additional issues are discovered during diagnosis.

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Appointments and Scheduling

Appointments are scheduled based on availability. While we strive to provide timely service, same-day or emergency service cannot be guaranteed unless explicitly confirmed.

Customers are responsible for providing accurate contact information and ensuring access to the service location at the scheduled time.

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Pricing and Payments

Pricing for services will be disclosed before work begins whenever possible.
Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include cash, credit cards, or other approved payment options.

Failure to complete payment may result in additional fees or collection actions as permitted by law.

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Cancellations and No-Shows

We request that appointment cancellations or rescheduling be made with reasonable notice.
Failure to provide notice or failure to be present at the scheduled appointment time may result in a service or trip fee.

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Warranties and Limitations

Warranty coverage varies depending on the type of service and parts used.
Warranty details will be provided at the time of service.

Warranties do not cover:
• misuse or neglect
• normal wear and tear
• damage caused by factors beyond our control
• repairs or modifications performed by third parties

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Limitation of Liability

To the maximum extent permitted by Washington State law, Adam&Sam Brothers Repair shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Our total liability shall not exceed the amount paid for the specific service provided.

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Website Use

The content on this website is provided for informational purposes only and does not constitute professional advice.

Unauthorized use, copying, or distribution of website content is prohibited.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.

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Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.

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Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

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Contact Information

For questions regarding these Terms and Conditions, please contact us using the information provided on our website.

What do our Customers say about us?

We can talk about our identity and daily operations all day long, but the most valuable feedback comes from authentic customer reviews. Reviews speak the truth. Here is a glimpse into what some of our customers have shared about our services and why they choose us as their go-to contractor:

Adam&Sam brothers repair

4.8

Based on 80 reviews

review us on

Great service! Response time was great and Adam came out on a Saturday. Had the necessary parts with him to avoid another trip. He used phone translation to ensure we were properly informed as well Thanks!

They came to fix our A/C. They accurately diagnosed and repaired our air-conditioning in less than an hour. He even cleaned the inside of the A/C and made sure no mess was left behind. Very polite and professional.

He was able to come same day and gave us an hour window instead of 4 or 6 like other shops. He was clean, kind, professional, and very fast. He had all the parts and we are very satisfied.

I am so thankful for their friendly and professional service! They were able to schedule me quickly and diagnose my fridge issues immediately! There was a delay is service only because the manufacture had their email wrong, and our compressor took awhile to ship. As soon as the compressor arrived, Adam & Sam Brothers contacted me and scheduled repair the next day. It is such a relief to find a company that is professional through & through! They did exactly what they said they were going to do and even showed up on time to do the repair! Their contact info is permanently in my phone, just in case another HVAC decides to break down! Thank you!

Sam fixed our Heat Pump at a very reasonable cost and he happily answered questions along the way. He was definitely skilled, a good troubleshooter and trustworthy. Good job!

We are so appreciative of this company's service. I called in the morning and was satisfied knowing that someone would help us with our dryer,which was full of wet clothing and no longer heating.The window of time for expecting a technician was accurate.A technician arrived at our home after 7 (p.m.) and worked till after 9 (p.m.)He rapidly and expertly assessed the problem. He had all the needed parts with him.He worked non-stop replacing parts,he also cleaned years of built up lint in the vent hose and I am now pleased to know how to maintain that myself.The technician was pleasant,professional,efficient,and thorough,as one would expect.We did receive an email invoice with the total charge only,however, it would be helpful if they would offer an itemized invoice. In hindsight,we were probably overcharged for the completed work.We agreed to the the offered quote as it was late in the evening,he traveled far and we were pleased to have him do a great job.I highly recommend Adam & Sam brothers repair.

Work examples

Frequently Asked Questions

Which appliances & HVAC do you repair?

We repair most major kitchen and laundry appliances, including refrigerators, freezers, ranges, ovens, stoves, dishwashers, washers, and dryers. Heat Pump, A/C, Furnace

Do you offer same-day or next-day service?

When our schedule and parts availability allow, we do our best to provide same- or next-day service for calls

What brands can you work on?

We service many leading brands, including Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, and others. If you are unsure about your brand, you can mention it when you call.

What kind of warranty do you offer?

We provide a warranty ranging from 30 days up to 6 months, depending on the type of repair and the parts involved. Before starting any job, we clearly explain what warranty applies to your specific service.

Are you licensed for appliance repair?

Yes. Our company is fully licensed for appliance repair. Our license type is Appliance Repair, license number: ADAMSBR752QE

Refrigerator & Freezer Repair

A failing refrigerator or freezer can lead to spoiled food and unexpected expenses. Our technicians troubleshoot temperature problems, leaks, noise issues, and electrical failures on most major brands.

Not cooling or freezing properly
Water leaking inside or under the unit
Ice buildup or frost issues
Loud or unusual noises
Ice maker not working

Service City’s

What Hot Tubs services do you provide under your Washington State license?

Under our Washington State license, we provide hot tub repair and diagnostics only, including control board and electronic component repair.

We do not offer hot tub installation, removal, or replacement services.

News & Updates

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Common Heat Pump Problems

Common Heat Pump Problems and How to Spot Them Early Heat pumps are efficient heating and cooling systems, but like any HVAC equipment, they can develop problems over time. Recognizing early warning signs and performing basic maintenance can help prevent costly repairs and system failures. Here are the most common heat pump issues homeowners experience […]

Common Furnace Problems

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Common Problems with Fridge

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How to Take Care of Your Dryer

How to Take Care of Your Dryer and Prevent Common Problems A dryer is one of the most frequently used appliances in any home, yet it’s often overlooked when it comes to maintenance. Regular care not only helps your dryer last longer, but also reduces the risk of breakdowns, high energy bills, and even fire […]